Refund policy

Last updated: 2024-05-01

Relationship with our customers

By purchasing any of our services, you agree to our Terms of Use and Service, as well as our pricing and billing policies. The effectiveness of your projects depends on the accuracy of the information and the necessary documentation you provide. We rely on you to promptly supply specific items that are essential, such as certain registration types, details about your organization, payments, and signatures.

To maintain our fees at a competitive, fixed rate, our services are delivered within a clearly defined scope. We begin work upon receipt of payment, and as such, all service fees are non-refundable unless stated otherwise in writing. We encourage you to make informed decisions before initiating your project with us. Our knowledgeable sales team is available to provide you with relevant information and expert advice to ensure the success of your project.

Fincen Alliance does not provide tax, financial, or legal advice, nor do we verify the legal accuracy or completeness of the information you provide.

Given the specific nature of our products and services, we cannot guarantee their suitability for your particular business needs. While our experts endeavor to guide you to the best options for your requirements, all advice and information provided by our sales and service teams are offered "as is." We explicitly disclaim any liability for losses, claims, or damages that may arise from the use of our services.

100% Money-Back Guarantee

At Fincen Alliance, we are committed to delivering exceptional service and achieving your total satisfaction. We recognize the importance of trust and transparency in our business relationships.

To demonstrate our commitment, we proudly offer a 100% Money-Back Guarantee. If you are not satisfied with our BOI Reporting Service for any reason within the first 30 days of purchase, we will refund your full payment, no questions asked.

Our dedication to your satisfaction is absolute, and we want you to feel confident when choosing our services. Partnering with Fincen Alliance means making a risk-free investment in your compliance needs.

To request a refund, please contact our customer support team at [email protected] within 5 days of your purchase date, and we will process your refund swiftly. Please note that this is a digital service and orders are processed quickly; if your order has already been processed, we will issue a credit for 50% of the original purchase price.

Your trust is invaluable to us, and we are here to ensure that your experience with Fincen Alliance is exemplary.

Pausing or Canceling One-Time Services

Should you need or choose to cancel a project for any reason, we will immediately cease work upon receiving your written notification of cancellation. Reasons for cancellation can vary and may include, but are not limited to, mistaken orders, natural disasters, changes in budget, business strategy, or ownership.

If you decide not to proceed with the project, it will be considered canceled, and no refunds or account credits will be issued upon your written notice.

If you are uncertain about continuing with a project, please contact us within one year of the original purchase date to discuss whether to proceed or cancel. If you fail to provide the necessary information, payment, or documentation required for a project for more than one year, the project will be deemed canceled without a refund or account credit.

Chargebacks

By agreeing to our Refund Policy and completing your purchase, you acknowledge that any chargebacks or disputes initiated against transactions without first attempting to resolve the issue with our customer service team may be considered a breach of our agreement. You agree to cover any administrative costs or chargeback fees should the dispute resolution favor the customer. We reserve the right to pursue legal action for fraudulent chargebacks.

Registered Agent Service

Our registered agent service starts immediately, providing you with access to our registered agent's name, address, and forms. As a result, this service is non-refundable.

Filing Fees

If we have collected a filing fee that hasn't yet been paid to the relevant agency, we will credit your account.

Should you cancel all services and have no ongoing services with us, we may issue a refund via check for any filing fees that have not been disbursed.

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Fincen Alliance does not offer tax, financial, or legal advice. Utilizing our services does not establish an attorney-client relationship. Fincen Alliance is not your legal representative and does not assess the legal accuracy or completeness of information you provide. Use of our website is governed by our Terms of Use and Service Agreement.